Shipping policy

Shipping Policy

Thank you for shopping with AcoustiLine.

Order Processing Time

All orders are processed within 24–72 business hours after payment confirmation.

Orders are processed Monday through Friday, excluding weekends and public holidays.

During periods of high order volume, processing times may be slightly extended.

Shipping Time

Estimated delivery time is 7–15 business days after your order has been processed.

Delivery times may vary depending on your location, customs clearance, carrier operations, weather conditions, holidays, or other unforeseen circumstances.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

Tracking information may take up to 72 hours to become active after shipment.

International Shipping

AcoustiLine ships to customers worldwide.

Customers are responsible for any customs duties, import taxes, VAT, or other government fees that may apply in their country.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information during checkout.

AcoustiLine is not responsible for delays, failed deliveries, or lost packages resulting from incorrect or incomplete shipping information.

Lost or Delayed Shipments

Although we work with reliable shipping partners, delivery delays may occur due to customs inspections, weather conditions, transportation issues, or other events beyond our control.

If your order has not arrived within the estimated delivery period, please contact our customer support team.

Damaged Shipments

If your package arrives damaged, please contact us within 48 hours of delivery and provide clear photographs of both the product and the packaging so we can assist you as quickly as possible.

Contact Information

AcoustiLine

METRO FOOD MANAGMENT INC

4901 Battleship Pkwy
Spanish Fort, AL 36527
United States

Email: ettoreareli203@gmail.com

Phone: +1 (279) 248-7428